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Where do you acquire your items?
Where Else and what other items do you sell besides Ecrater?
Do I have to pay a sales tax?
Do you combine shipping on multiple orders?
How Fast Do you ship your items?
Would I be able to see more photos of an item?
I am also in New Jersey, Can I come pick up or have you delivered my order?
FREE Shipping?
Where do you acquire your items?
Items come from estates sales, public / private auctions, store clearances, or personal use.
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Where Else and what other items do you sell besides Ecrater?
We have been selling online for 9 years. We also sell on ebay, half.com, ioffer, Bonanza, discogs, & GEMM under the same ID. We also regularly list other unique items on local craigslist & ebay classified. Thanks!
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Do I have to pay a sales tax?
Yes there is a 7% sales tax to all NJ residents for now. =(
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Do you combine shipping on multiple orders?
yes, typically we will charge the full shipping amount on the first item (the item with the most expensive shipping), any additional items shipping will only be charged partial. My shipping charge might not be the cheapest, but I take great pride & extra care on packing my items especially odd shape, heavy, or fragile ones.
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How Fast Do you ship your items?
We have possession of all our items in one location. (We do not use drop ship service) We typically ship orders out within HOURS if the shipper is still open (USPS or FEDEX). If item requires special handling / care. (ie. furniture, fragile items), they will usually be out the next day after hours of intensive packing.
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Would I be able to see more photos of an item?
Some items we might only have one picture listed with our automatic listing feature. However, we might have more pictures to show you upon request.
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I am also in New Jersey, Can I come pick up or have you delivered my order?
If you are local, and want to save on shipping fees, you are more than welcome to come pick up your orders that is at least $20 not counting shipping cost. We do not charge a "handling fee" for pick up. As a matter of fact, we are more then willing to help you load heavy items into your car. Please note CASH only on pick up. No paypal payment for the item and pick up as we have no way to provide tracking info under paypal guideline.
We can also provide curbside delivery on large items such as furniture. Delivery fee is treated as a separate transaction and will have to be paid before delivery. This way, I am covered with my time and labor in case the original sale does not go through for any reasons. Our 2 options are:
1) If the customer is not to far from our location, he/she can come inspect the purchased item in person, pay the agreed delivery fee in cash and schedule for a delivery. The purchase price for the item will be paid upon the actual delivery.
2) If the customer is a few hours away, he/she can pay the delivery fee via paypal / google checkout and schedule a delivery. The balance is paid in CASH upon delivery. For any reason if the buyer is not happy with the item upon close inspection, he/she is not obligated to buy & pay for the item. Since we are already covered with our time / labor with delivery fee, we will just bring the item back to our store. Please note delivery fee is not refundable.
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FREE Shipping?
Sorry we can not afford to provide FREE Shipping. On smaller items shipping fee is provided. You will probably see some large items with shipping fee being $0.00. This means shipping is not fixed. It will be determined based on your zipcode. Please email me for a quote. Also International Shipping is also available. Again, please email for a quote. Thanks!
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